Sunday, April 24, 2005
/ The Detroit News Lessons Learned Pavement contractor keeps company small The
Southfield owner finds niche in chip seal driveways and Elizabeth
Conley / The Detroit News Nick Talmers,
owner of Cranbrook Surfaces Corp., stands on one SOUTHFIELD -- Driveway paving contractor Nick Talmers
has turned his high school summer job into a long-term business proposition,
but he no longer dreams about building a big company. At 42, Talmers owns Cranbrook Surfaces Corp., which
did more than 100 paving jobs worth $1.3 million in 2004. This year
he would like to add $200,000 to the top line, but he has made a point
of not aiming too high. "The larger you get, the more of a number you become,"
he said. "Your product becomes more of a commodity." It wasn't always that way. During the economic boom
of the 1990s, Talmers acquired a fleet of six trucks and once paved
8 acres on a single job. But he found those big jobs came with lower
profit margins and bigger risks. "I kept asking myself, 'Where do I belong in this
industry?' " Talmers said. "It wasn't in huge paving projects,
but in a niche that separates me from the competition." Talmers has found his niche with chip seal, a driveway treatment popular on the East Coast that combines an asphalt emulsion with high-quality stone pebbles. The gray, textured surface looks appropriate for a European country estate, yet has the durability of modern American pavement. Talmers has made a point of studying the materials
he uses ever since he started his own business soon after graduating
from the University of Michigan in 1986. Chip seal has been around for
almost 100 years, but now there are different types of polymerized emulsions
and higher grades of stone such as granite from Canada. "I feel like I'm scratching the surface on what
I can offer my customers," he said. Chip seal accounts for around 40 percent of his business
and has helped him move away from commercial jobs and increase his exposure
to the high-end residential market. Jim Fogolini, a partner in Ken Kojaian Homes Inc. in
Birmingham, prefers working with a smaller company like Cranbrook Surfaces
at the high-end homes his company builds. He likes how Talmers works
around the builder's schedule and supervises the project himself to
make sure his crew doesn't damage expensive landscaping. According to Fogolini, that flexibility and attention
to detail gives Talmers a competitive edge over many large commercial
paving companies. "They want to get in and get out. They're not
as careful," he said. Staying small helps Talmers keep his costs down. He
doesn't have to tie up money in a fleet of trucks because ongoing relationships
with trucking companies enable him to contract for all the trucks and
drivers he needs. He doesn't need any real estate because he rents inexpensive
office space from an auto parts company in Southfield and stores his
materials with suppliers in Romulus. He hires more than 20 contract
workers during the paving season, but keeps his permanent staff down
to an assistant and a part-time secretary. "We minimize capital outlay and keep overhead
as low as humanly possible," he said. Sticking to residential jobs also cuts down on the
risk of not being able to collect on a big job after making a major
capital outlay for materials and labor. "You can ruin your whole year on one job,"
he said. "Most people getting into this business don't realize
how much risk you are taking." Talmers said that having four children under the age
of eight provides another motivation for imposing limits on his business
activities. Even though he is always on call for his customers, he usually
gets home in time for dinner during the busy summer months. Eric Pope is a Metro Detroit freelance writer. |